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ホーム >  Chutoen General Medical Center >  Issuance of Medical Records/ Access/ Inquiries

Issuance of Medical Records/ Access/ Inquiries



(1) Issuance of medical records

① Making a request

Please fill out a request form at the Medical Record counter (Counter No. 2 on the 1st floor).

② Fee

Fees vary depending on the type of document being issued. Please ask for details at the counter.
Document Type Unit Fee
Official Diagnosis/ Certificates/ Doctor’s Opinion Letters Simple document 1 document ¥1,650
Complex document (e.g. Official diagnosis for insurance claims) 1 document ¥3,300
Certificate of Medical Charges 
※ Receipts are issued only once
1 document ¥1,100
Detailed diagnosis 1 document ¥5,500
Death certificate 1 document ¥3,300

③ Picking up the requested document

The hospital staff will contact you by postal mail or phone when the document is ready for pick-up.
Please bring the document exchange ticket to the Medical Record counter (Counter No. 2 on the 1st floor).
The document is handed to you after the fee is paid in full.

(2) Eligibility Certificate for Ceiling Amount Application (GENDOGAKU NINTEI-SHŌ)

If you present the Eligibility Certificate for Ceiling Amount Application, you do not have to pay your copayment at the cashier after exceeding your ceiling amount. To apply for the Eligibility Certificate, please contact the city hall having jurisdiction over your residence or your employer’s health insurance provider.

(3) About Chutoen General Medical Center

“Chutoen General Medical Center strives to provide high-quality medical services to all, and to becoming a hospital relied on and trusted by all.”
Chutoen General Medical Center is the first general hospital in Japan that was established through the integration of two municipal general hospitals. As the core medical institution in the Greater Kakegawa area with a population of 470 thousand, our mission is to provide high-quality acute medical care, serve as a hub medical institution at times of disaster, and to serve as a clinical training hospital by training young medical professionals.
Name Chutoen General Medical Center
Address 1-1 Shoubugaike, Kakegawa City, Shizuoka Prefecture, 436-8555 Japan
Opened for Operation on May 1, 2013
Chief of the Group/ Director Masahiko Miyachi
No. of beds 500
Facility Steel-reinforced building (seismically isolated structure)/ 8 stories above ground

(4) Access

By car

5 minutes from Tomei Express Way, Kakegawa exit

By bus and train

Kakegawa City






  • From the Wadaoka, Soga, or Ōsuka area
    (On-demand share taxi)
※Fare ¥200~¥1,000 (according to distance)
※Weekday only
  • From the Higashi Yamaguchi, Harada, or Kurami area
    (local welfare bus)
※Ask the administrative office of the applicable area for more information.



Fukuroi City
※Reservation required, weekday only
  (User registration is required prior to use)

(5) Inquiries (Japanese only)

1-1 Shoubugaike, Kakegawa City, Shizuoka Prefecture 〒436-8555
TEL: 0537-21-5555(switchboard) FAX:0537-28-8971  

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